ZCI Residential
ZCI Residential

Episode 3 · 2 years ago

Do Not Repair Your Roof!


Hey, Daniel, here with CCI and I have a very important message for you today. Do not repair your roof now. Why, as a roofing contractor, would I be telling you not to repair your roof? That doesn't make much sense, does it? Well, I want you to consider a few things while you're thinking about maintenance for your roof, before you go to repair it and potentially cost yourself a lot of money. I've seen it happen to a lot of apartment complexes, I've seen it happen to property managers and I've also seen it happen to homeowners. So if you fall under any of these categories, listen to what I'm saying, because I don't want you to be hurt in the end. Okay, we've seen a lot of people dealing with insurance claims where they've patched their roof, they've made a repair, they've tried to maintain the property, but they've used a shingle that doesn't exactly match the shingles around it. So what they've done is now the insurance company can come in and say, Oh, you're clearly okay with a mismatch roof,...

...with a patchwork quilt, so we're not responsible now to make the whole thing match again. We're just going to patch it up and now it goes from a full replacement to a repair when they should have gotten the full roof or placed. I've seen this happen countless times and usually you know you don't know any better, you're just trying to protect your home, but you don't think about the consequences that could be down the road. So our three big things are local, honest and experienced. How this is going to apply to you? Apartment Complex has property managers and homeowners in terms of roof repair roof maintenance, is that we understand the storm dates and the storm events, so we know likely when your property was damaged. We know what type of wind speeds there were, what size hail it maybe we're very into with that because we're here. We look at the storm reports, we see the hell reports, we know the wind speeds and we have a great understanding of building code. So when we're they're inspecting your property, checking for storm damage, we're going to be able to know if there's something out of building code or if there's...

...a concern. Maybe the building code is recently changed and something's not up to par. Honest. We care far more for the relationship and the longevity then we do for the immediate business. So we're not going to come out to your property and tell you there's an issue when there's not an issue. We would rather build that relationship over time and make sure that you trust us, make sure that we're giving you honest feedback of the issues before we move forward with recommending a repair or recommending your replacement. We're going to tell you what to expect down the road with each step we take. Okay, you're going to get that transparency from us because, again, what matters to us is the relationship, not the immediate business. Now finally experienced this, especially in terms of insurance restoration. We have, between everyone here at the company, thousands of ours. We have decades of experience dealing with insurance claims, so we can identify damage. We've got hay certified inspectors, we have IIC OURC certified water text we have exactimate certifications, we have everything we need that to...

...understand the insurance restoration process to make sure that we can tell you what to expect and we can jump through the hoops to make sure you get a proper outcome. Okay, we also understand how to document damage. Now this is huge for you, apartment complexes, condo associations, property managers. Maintenance on your roof is huge because we can track throughout the years. Maybe it's a small, you know, annual or semi annual contract where we come out and maintain your roofs. We make sure there's no issues. We document each time and now, if a storm event happens, we can say one hundred percent this is what the property looked like six months ago, this is what it looks like now. These are the clear new damages from this storm event and there's no questions asked because we have that proper documentation in place and we've done the homework to make sure that that process is easier for you and your properties maintained and keeps his value. Okay, now we know the proper repair methods. That won't hinder your approval, so we're not going to go in and patch up your roof and potentially disqualify you from a full replacement down the road.

That's huge. We've seen it happen to a lot of people and it's really, really hard, after that's happened for us to come in and do the right thing. So make sure you use someone who is local, honest and experienced. And the final thing, with experiences, were trusted by the biggest shaped shingle manufacturers in America, GF and Owens corning. Both have selected us as preferred and certified contractors to install their product. So you have the peace of mind that even if, God forbid, we go out of business, they're going to be backing our warranties, so it's always protected by a large billion dollar company that our work is done correctly. Great Ratings on the BBB, great ratings on Google, facebook, yelp. We're here for you. Local, honest and experience. The CCI residual.

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